ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.
PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.
Customer Service Manager - US National - All Nonprofits
(NAICS: 8132, SIC: 8699, NTEE: Z, eSIC: 869-8699)
For Personal Use
Salary Estimate from PAQ's Global Salary Calculator (See ERI's GSC C3 Matrix below, estimate is all-industry/all-sizes)
$77,540.00
Value from ERI or ALAS State Salary Survey (See graph below, this is a 2007 surveyed/size ranged/state average)
$59,416.00
For Business/HR Use
Assessor Series, all US last 365 days (Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
US National's All Nonprofits Salary Survey reports nonprofit compensation survey data for 177 benchmark jobs, accompanied by verifying source comparisons used by the IRS, courts, and 10,000 subscribers. Abbott, Langer Association Surveys is the sponsor of this 2010 participant and digitized wage, incentive, and compensation survey for nonprofit entities, available by organization size, nationally or by state.
IRS Form 990 has been dramatically revised as it relates to executive salaries; review the changed form, instructions, and rationale for the changes at the charities section of the IRS website. Organizations must report on the process of setting top management pay and, according to the IRS, that process should include the following:
Review and approval by a board;
No person involved in compensation decisions having a conflict of interest; and
Use of comparable data (salaries for like jobs in like organizations under like circumstances)
Two pages of nonprofit information are reported for each of 177 benchmark jobs, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, allowances, graphs with data points vs. years of experience, and trended demographic estimates from ERI'sGeographic Assessor and Pay Survey. See ERI newsletters for other compensation issues, salary increase plan surveys, and, for for-profit data, 120 additional ERI Salary Surveys. ERI has joined Abbott, Langer and PAQ Services in hosting PAQComp, offering free ERI databases within +/- one standard deviation of the mean, sufficient for the needs of most nonprofits; see PAQ's A Note for Attorneys & CPAs. For large and complex tax-exempt entities that require more detailed comparables, see ERI'sComparables Nonprofit Assessor; order via GuideStar to allow sharing of revenue and expense.
Example of Source Data Retrieval
ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from Abbott, Langer Salary Survey All Nonprofits Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.
