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Who's Earning What in the Service Department?Salaries & Bonuses in the Service Department - 2002PUBLISHED: July 2002
This unique report, sponsored by the National Association of Service Managers, provides current data on starting, maximum, and actual salaries, bonuses and profit-sharing of over 3,700 employees for 18 benchmark jobs in the service field -- by type of industry and size of employer. A special section permits the user to apply the survey results in over 200 geographic locations. Overtime pay is also covered in a special section of the report. This publication is invaluable for determining the correct salaries for Service Department jobs ranging from National & International Service Manager to Field Service Trainee & Bench Service Trainee. CLICK HERE for additional ordering information
Fringe Benefits, Working Conditions, and Billing Practices in the Service Department - 2001 This unique report, sponsored by the National Association of Service Managers, is an analysis of the fringe benefit practices, working conditions, and billing practices of service departments. It is a must for Service Managers who want their departments to stay competitive. This publication reports the current practice in service departments regarding: *overtime; *holidays; *pensions; *vacations; *sick leave; *service billing; *travel arrangements; and *standby/on call/pager pay. It also includes an analysis of 12 different insurance programs by type and size of firm where applicable. CLICK HERE for additional ordering information
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